Frequently Asked Questions
1. What cleaning products do you use?
A – We use Green Certified, family safe cleaners that have been tested and are proven to do an excellent job!
2. What if I have my own cleaning products? Will you use what I have?
A – We are sure that you will fall in love with our products. However, we are here to please you so we definitely can.
3. How many hours will it take you to clean my home?
A – We have different packages you can choose from as well as custom packages to fit your needs specifically. It depends on the size of your home, how many bedrooms and what you want done. Once we are at your home we will be able to give you a better idea on the time frame.
4. Can you do same day service?
A – We prefer 24 hours notice. However, please free to call us and we will get there as soon as possible.
5. Do I get anything for referring my friends or family?
A – YES! We know that our business will only grow as long as you love us and keep referring us to your friends and family. Both you and your referral will receive 1 free hour of cleaning with the purchase of any package.
6. Why is it called Pink Shoe Cleaning?
A – Our house cleaners really do wear pink shoes!…well, some of us do at least. 😉 We wanted to have a name as unique and memorable as our excellent cleaning service!
7. Can I buy cleaning for someone else?
A – Absolutely! We have cleaning booklets that can be given as a gift in 1, 3, 5, or 7 hour booklets which can be used one hour at a time. These are great for Baby Showers, Mothers Day, Valentines Day, Stocking Stuffers, or that little surprise for that special person on your list.
8. How do I know you’re the best cleaner for me?
A – Our Satisfaction Walk Through takes you through the work we completed and you get to sign off on everything before we go. If we didn’t complete the job to your satisfaction, we’ll stay or schedule time to complete it at no additional charge.